Kenet

Support

Use the channels below to report a problem, ask a question or send a suggestion.

Channels

  • Bugs and suggestions

    Open an issue in the app's source repository. For a bug, add the details listed below.

    Open an issue on GitHub

  • Direct contact

    You can reach the developer through the contact page on their own site.

    Contact page

When you report a bug

Put these in the issue:

  • Device: iPhone, iPad or Mac
  • iOS, iPadOS or macOS version
  • Kenet version
  • What you did
  • What you expected
  • What happened
  • A screenshot, if you have one

GitHub issues are public. Do not attach vault files or personal content.

Frequently asked questions

Where is my vault stored?

The vault is a folder of plain Markdown files. You choose the folder or use Kenet's own folder; if iCloud is available, the vault can also live in iCloud.

Can I open it with Obsidian?

The vault uses the same format as Obsidian. Kenet opens an existing vault in place and adds any missing folders and templates only with your approval. On the Mac, Obsidian can stay as a backup editor.

How do I move or back up my data?

Your data is the plain Markdown files in the vault folder; there is no export step. Any text editor opens them, and you can copy the folder elsewhere. On iPhone and iPad a local vault on the device is deleted together with the app, so copy the folder before you delete the app. A vault in iCloud Drive or in a folder you picked stays where it is.

Is iCloud required?

No. Storing the vault in iCloud is optional. You can use a local vault or open a folder you pick yourself.